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NetAppDocs Reports DataCollector
Please review the following steps to download and use the NetApp.Reports-DataCollector utility. This utility collects telemetry data from your NetApp ONTAP system. The utility can be downloaded from NetApp, via the link above, or directly from Red8: NetApp.Reports-DataCollector.
System Requirements
- Windows:
- Windows PowerShell 5.1 (with Microsoft .NET Framework 4.7.2+) and PowerShell 7.2+
Troubleshooting
NOTE: If you encounter an error stating “Unable to import the NetAppDocs-Lite module”, you may need to unblock the ZIP file before extracting the contents. Delete the previously extracted files and then unblock the ZIP file by following these steps:
- Open Windows Explorer and navigate to the NetApp.Reports-DataCollector.zip file.
- Right-click on the file and select “Properties” from the context menu.
- In the Properties window, go to the “General” tab.
- At the bottom of the General tab, look for a section labeled “Security.”
- If the file is blocked, you will see a message stating “This file came from another computer and might be blocked to help protect this computer.”
- Check the box next to “Unblock.”
- Click “Apply” and then “OK” to save the changes. Extract the contents of the unblocked file and try rerunning the script.
The utility is self-contained and will install necessary PowerShell modules as needed. Proceed as follows:
- Unzip the contents of the downloaded file into a folder called NetApp.Reports-DataCollector. If a previous version exists, overwrite the files.
- Within the NetApp.Reports-DataCollector folder and double-click on the ‘win_RunUpdater‘ batch file. Please always perform this step before you run the collection tool.
- Double-click on the ‘win_RunDataCollector‘ batch file and follow the onscreen prompts.
- System Type: ONTAP is the preferred choice; only use FSxN for any AWS instances you have.
- Collection Profile: Select Full
- Enter either the IP address or the Fully Qualified Domain Name (FQDN) and credentials of the cluster(s) that you want to collect data from. Hit the ‘+‘ to add additional clusters.
- Run ‘Test Connectivity‘ to validate the data entered. Correct or remove, with ‘–‘, any entry that is not working.
- Once all entries pass the test, start the collection.
- The resulting data files will be saved and compressed in the ‘Output‘ subfolder, using the naming convention of ‘NetApp.Reports-DataCollection_yyyymmdd-hhmm.zip‘. Before sending these files to Red8, rename and prefix them with your company name, i.e., ‘Company-NetApp.Reports-DataCollection_yyyymmdd-hhmm.zip‘.
- Once you have renamed the files, please send them to Red8. You can either email them to NtapDocsRpts@red8.com or upload them to Red8 Uploads.