Red8 Texas DIR Contract Information
Products and Services
Red8 an IT solutions provider dedicated to solving critical business challenges and creating strategic value through modern technology solutions and processes. Recognized for its engineering excellence and consulting leadership, Red8 is a trusted partner to many of the nation’s largest corporations––delivering comprehensive technology solutions around security, analytics, cloud and automation, endpoint, device lifecycle services, and data center infrastructure, delivered through consulting and managed services. For more information visit www.red8.com
Contract Pricing
Our pricing structure is tailored to each project and is estimated according to its specific requirements.
Red8 Texas DIR pricing discount starts at 5% off MSRP, however Red8 will provide volume discount pricing.
Please reach out to SalesOps@red8.com to obtain volume discount pricing.
Cohesity
Dynatrace
Fortinet
F5
Rubrik
Palo Alto Networks
DIR Order Management – DIR-CPO-5247
For all quote and order questions, please contact
SalesOps@red8.com or Joey Alatorre at 714-939-2356, jalatorre@red8.com
Manufacturers
Cohesity
Dynatrace
Fortinet
F5
Rubrik
Palo Alto Networks
Contract Information
State Contract Number: DIR-CPO-5247
Links to Red8 DIR Contract
DIR Contracts Website – https://dir.texas.gov/contracts/DIR-CPO-5247
Co-op Contracts Overview – https://dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41DIR
Links to TX-RAMP Products
Certified Cloud Products – https://dir.texas.gov/resource-library-item/tx-ramp-certified-cloud-products
Point of Contact
Joey Alatorre
Sales Operations Manager
Jalatorre@red8.com
Warranty & Return Policies
Manufacturer Warranty policies apply. Click here for more details:
Rubrik- https://support.rubrik.com/s/login/
Rubrik | Rubrik SLA Domain: Settings, Ops, Considerations
Palo Alto Networks – https://support.paloaltonetworks.com/Support/Index
Support Policies – Palo Alto Networks
Fortinet – https://www.fortinet.com/
Service Level Assurance (SLA) | FortiManager 7.4.0 | Fortinet Document Library
Performance SLA overview | FortiGate / FortiOS 7.6.4 | Fortinet Document Library
F5 – https://my.f5.com/manage/s/
F5 End User Services Agreement—Service Level Agreement
Dynatrace – https://support.dynatrace.com
Dynatrace SaaS Service Level Agreement (SLA)
Cohesity – https://www.cohesity.com/support/
Cohesity SaaS SLA (August 2025)